Privacy Policy

Please read this Privacy Policy (hereinafter referred to as this Policy) carefully before using this website (


The protection of privacy and the safeguarding of your personal information including Personal Data is our highest priority. We respect your privacy rights and are strongly committed to protecting your privacy. In this Policy “we”, “us” and “our” means GTN Asia Financial Services (Pte) Limited [GTN Asia] and “you”, “your”, “the user” means the individual or an authorised representative of a legal entity who accesses or uses this Site from anywhere in the world. In the course of providing financial Products and Services, we collect and maintain certain Personal Data when you use our Site, in order to enter into a transaction or open an account with us.


This Policy explains how we collect and protect your Personal Data. We ensure that any Personal Data obtained from you is not used or disclosed unless we have obtained your consent for such disclosure. By opening an account or by using our Site, you give your consent to the collection, use and the disclosure of Personal Data by us in accordance with this Policy and other agreements (if any) you have entered into with GTN Asia.


  • Definitions


means a legal entity that controls, is controlled by or is under common control with another legal entity, but only while that control relationship exists. To “control” means the direct or indirect ownership or power to control more than 50% of the issued shares or other securities of an entity or of the voting rights attached to the issued shares or other securities of such entity; or the power to control, directly or indirectly, the appointment of more than 50% of any board of directors or governing body of such entity.


means the Personal Data Protection Act 2012 (No. 26 of 2012) of Singapore.

Personal Data

means any information referring to an individual

In accordance with the PDPA, “personal data” means data, whether true or not, about an individual who can be identified — (a) from that data; or (b) from that data and other information to which the organisation has or is likely to have access;

means the financial products made available to you by GTN Asia and/ or its Affiliates.

means the services made available to you through our Site.


  • Collection of personal data

We collect your Personal Data through our Site when you log in to the Site or when you contact us through the website and provide your information.

Personal Data we collect may include information required to communicate with you and would generally consist of the following information:

    • Your name,
    • Telephone number,
    • Personal E-mail address
    • Education,
    • Occupation,
    • Work Experience,
    • Identification information (Passport, Identity card or other form of identification information)
    • Date of Birth


  • Purpose of collecting personal data

We may use the information collected from you for the following purposes:

    • To establish and verify your identity and contact information,
    • To personalize and continually improve the Services,
    • To customize your browsing experience and inform you about additional Products, Services or promotions that may be of interest to you


  • How long we keep your Personal Data

We keep your Personal Data only so long as we need it to provide services to you(if any) and fulfill the purposes described in this policy.

This is also the case for anyone with whom we share your information and who carries out services on our behalf.

We will ordinarily retain your information for five (5) years or as otherwise required by the Rules and Regulations of the Monetary Authority of Singapore or other applicable laws.


  • Disclosure of Personal Data

We may share your Personal Data with our Affiliates and third parties for the purposes of providing you with the information of our Products and Services. Furthermore, these service providers may only use your Personal Data in accordance with our mandate.

Our Affiliates will deal with your Personal Data in the same way as described in this privacy statement. GTN Asia may disclose the information to GTN Asia’s agents, counterparties such as bankers, custodians, broker-dealers, exchanges, and sub- contractors as necessary in order to provide the Services to you.

We may be obliged to disclose your Personal Data in certain circumstances for legal or regulatory reasons, including but not limited to instances where we are required to disclose the information in accordance with the laws and regulations of the Monetary Authority of Singapore or any other applicable regulations.


  • Data Security, Safety of Personal Data

We have taken appropriate steps to ensure the security of any Personal Data that we collect and held by us, including limiting the number of people who have physical or network access to our database servers.

A secure http/ communication channel ensures the security of data communications made through our Site. Your Personal Data is protected during transmission by using Secure Sockets Layer (SSL) software, which encrypts Personal Data transmitted to us. Furthermore, a 128-bit key, the most secure form of commercially available encryption, is used to ensure the security of your transactions. We also provide you with a unique username and password to access your account information online. You are responsible for keeping this password confidential.

Transmission of information via the internet is not completely secure. Although, we have implemented systems and processes to protect your Personal Information, no data transmission over the Internet can be guaranteed to be completely secure. Accordingly, transmission of data should be done at your own risk.

We assume no responsibility for loss of whatever nature, howsoever arising and/or resulting from computer viruses, trojans, worms or equivalent or similar items which are beyond our control.


  • User’s rights under PDPA

We are committed to fulfilling our obligations concerning the exercise of your rights under PDPA as an organization. You will have the right under PDPA to access the Personal Data and/or correct your personal data upon a request made to us.


  • Processing, Storage and transfer of Personal Data

We will take all steps reasonably necessary to ensure your Personal Data is processed in accordance with the PDPA, and other applicable laws and this Policy. By submitting your Personal Data, you agree to such transfer, storing or processing in accordance with this Policy. In the event of any transfer of the Personal Data to another country in accordance with the provisions under PDPA, we will take appropriate security measures to protect your Personal Data.


  • Rights under General Data Protection Regulations (GDPR)

If you are a Data Subject in a European Union country, subject to the other terms already specified in this Policy, we are committed to fulfilling our obligations concerning the exercise of your rights under GDPR as a Data Controller or sometimes as a Data Processor as applicable.


  • Use of cookies

Cookies are small text files sent from the web server to your computer. We use cookies to assist us in securing your trading activities and to enhance the performance of our site. Cookies used by us do not contain any Personal Data nor do they contain account or password information. We do not control or take any responsibility for the use of cookies by third parties in the other third-party websites linked to our site.


  • Calls

We may record and monitor any telephone calls made to us or received by us to maintain our service standards, to check instructions, for compliance purposes and otherwise for your protection and ours.


  • Links to other websites

Our Site may contain links to other websites. Please be aware that we are not responsible for the privacy practices of such other websites.

If the use of the websites of other third parties/ service providers is associated with the collecting, processing and use of Personal Data, please refer to the data protection notes of the respective third-party websites.


  • Modifications

We reserve the right to change this Policy at any-time by posting revisions on this site. Such changes will be effective upon posting. We advise you to check our site frequently to review any changes to this Policy.


  • Contact Point for data protection enquiries or exercising Data Subject Rights

If you have any queries about this policy or Data Protection provisions or need to change and modify any information previously provided to us, please contact the DPO via;

Email address:
Contact Number: +65 6992 2560


  • Notification of Personal Data breaches

We will notify you as soon as practicable in the circumstances, when a Personal Data Breach is likely to result and generally no later than 72 hours, where there is a high risk of impact or harm to the affected individual/s.


  • Governing Law and Jurisdiction

Parties agree that the governing law of this Policy or other agreements entered with GTN Asia(if any) is the Singapore law and the Parties submit to the jurisdiction of the courts of Singapore.